Athabasca University's Faculty of Health Disciplines is recruiting for an Academic Student Advisor, Bachelor of Nursing Programs.
This is a temporary-full time position ending 2027, with the possibility of an extension.
First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02
Faculty of Health Disciplines:
The Faculty of Health Disciplines (FHD) is a proven national leader in health care education, offering high-quality programs that enable graduates to make a difference in people's lives, lead innovation and progress in health care systems, engage in research, and chart rewarding, lifelong careers. The Faculty of Health Disciplines (FHD) offers innovative and accessible programs and courses in both undergraduate and graduate studies, including the thesis research opportunities for graduate learners.
FHD actively promotes research excellence and is home to two Canada Research Chairs in Regulation, Social Governance, and Inequities in Health as well as in Resurgent Methodologies for Indigenous Health. Faculty members are engaged in programs of research in a variety of health-related areas. Faculty members' research is funded nationally, including CFI, CIHR, and SSHRC, as well as through regional and provincial organizations. We encourage you to visit the faculty website https://www.athabascau.ca/health-disciplines/ to learn more.
The Position
Reporting to the APO, Academic Advising Services, the Academic Student Advisor provides academic advising, program planning, and broad-scope student support for undergraduate programs within the Faculty of Health Disciplines (FHD). The position is responsible for responding to current and prospective student inquiries, assisting students with the interpretation of institutional requirements, complex academic policies, regulations, and program requirements, and supporting students in selecting appropriate courses based on their academic program, progress, and personal or professional commitments.
The incumbent interprets student profiles and institutional assessments, assists students in developing program plans, monitors student progress, and provides proactive guidance to support student success. The role also supports complex administrative functions and processes within FHD, maintains appropriate student records, safeguards confidentiality, and works in consultation with the Office of the Registrar and other university departments as required to ensure students receive accurate, timely, and professional information. The successful candidate will support data integrity, process improvements, admissions reporting, and compassionate and respectful communication with applicants, academic staff, university departments, and external organizations.
Qualifications
- An undergraduate degree and a minimum of 2 years of post-secondary work experience in an advising position. Equivalent education and experience or a combination of these may be considered.
- Excellent interpersonal, organizational and time management skills are essential.
- Ability to think clearly and logically and search for solutions.
- Excellent, demonstrated working knowledge of all Microsoft Office 365 applications as well as student information systems (i.e., Banner, DegreeWorks, Grades, Amazon Connect, Greymatter, etc.).
- Ability and willingness to learn to use additional applications and software as needed to fulfill the responsibilities of the role.
- The ability to be patient, understanding and helpful given the high degree of contact with students and other clients is a must. Working with a team of service providers and serving students are critical components of this position.
- Demonstrated use of written and oral communication skills including, but not limited to, listening, problem solving, conflict resolution and investigative skills are essential.
- Ability to work independently with minimal supervision and to recognize the need for keeping others informed, as required (APO, team colleagues, and others as necessary).
- The ability to manage several activities at once, set priorities, work effectively under pressure, and maintain accuracy and confidentiality while meeting strict deadlines.
A detailed job description can be viewed at: Academic Student Advisor, Bachelor of Nursing Programs
Contact Information:
For further information regarding this position, please contact Rachael Chávez, Faculty Manager of the Dean's Office with the Faculty of Health Disciplines, at rchavez@athabascau.ca